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ITIL
magnet:?xt=urn:btih:F11A5E9ADF2DB962556949494CB6A8E5CAFEE1D8&dn=ITIL
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Hash值:
F11A5E9ADF2DB962556949494CB6A8E5CAFEE1D8
点击数:
84
文件大小:
485.48 MB
文件数量:
100
创建日期:
2015-10-7 09:50
最后访问:
2024-10-11 13:04
访问标签:
ITIL
文件列表详情
01-05 Etom And Itil - Huang.pdf 142.5 KB
019_pp7.ppt 1.25 MB
07-0240 Telecom Solutions folder revD.pdf 163.11 KB
2_PWC - IT Risk Management with Cobit.pdf 562.79 KB
4aa0-0183enw.pdf 76.06 KB
_gost_r_iso_9000-2001.doc 712.5 KB
_gost_r_iso_9001-2001.doc 455 KB
APG-UnderstandProcessApproach.doc 102 KB
buiness process +quality management.pdf 20.87 KB
Cambridge_Strategy_Publications_-_The_Service_Management_Audit._Nine-step_Assesment_.rar 3.12 MB
Central_Computer_and_Telecommunications_Agency_-_ITSM_Case_Study.rar 3.55 MB
Charles_T._Betz__-_Data_Architecture_for_ITSM.rar 835.48 KB
Cisco_Press_-_Practical_Service_Level_Management.Delivering_High-Quality_Web-Based_Services.rar 1.37 MB
Cobit Control Assessment Questionnaire Template.doc 148 KB
COBIT Documentation.rar 4.94 MB
CobiT vs ITIL.pdf 41.52 KB
Datasheet_eTOM_05.pdf 163.46 KB
default.rar 138.94 KB
Easytec Solutions - ITIL.Toolkit Service Level Agreement (SLA).rar 122.13 KB
Elsevier-_Managing_the_Risks_of_IT_Outsourcing_-_I.Tho_.rar 930.26 KB
Enhanced Telecom Operations Map (eTOM).pdf 476.13 KB
EX0-100_troytec_ITIL_Foundation_Certificate_in_IT_Service_Management__EXIN__v1.0_158q.rar 209.06 KB
extras.rar 64.86 MB
g510-3680-00-a-strategic-approach-to-telecom-cost-optimization.pdf 772.56 KB
Gartner_-_A_Guide_to_Successful_SLA_Development_and_Management.rar 171.5 KB
HP - IT Service Management Reference Model.rar 24.86 MB
HP_-_ITIL_Essentials_for_IT_Service_Management.Student_Workbook.rar 23.91 MB
Introduction-to-ISO-9000.pdf 210.25 KB
ISO 9001-2000 Quality Management System Design.rar 979.47 KB
IT Assurance Guide - CobiT 4.1 (2007).pdf 1.29 MB
IT Problem Management - Prentice Hall.rar 1.6 MB
IT_Service_Management.A_Companion_to_ITIL.rar 634.83 KB
ITIL - основа концепции управления ИТ-сервисами.rar 155.71 KB
ITIL 3.rar 363.27 KB
ITIL Application Management.rar 2.81 MB
ITIL Essentials for IT Service Management (HP education Services).pdf 29.43 MB
Itil Hp Student Guide.pdf 24.89 MB
ITIL ICT Infrastructure Management.rar 3.52 MB
ITIL Planning to Implement Service Management.rar 3.03 MB
ITIL Service Delivery.rar 3.78 MB
ITIL Service Management Foundation (Sun Services Education).pdf 28.27 MB
ITIL Поддержка услуг.rar 20.39 MB
ITIL на практике.rar 120.01 KB
ITIL_Based_ITSM_The_Application_Developers_View.rar 317.22 KB
itil_cobit_balancedscorecard.pdf 1.28 MB
ITIL_Glossary.rar 85.58 KB
ITIL_method.rar 395.17 KB
ITIL_ServiceSupport_2.1.rar 6.66 MB
ITIL_v3_[torrents.ru].rar 11.42 MB
Itilium.rar 26.52 MB
ITILupdate.rar 36.38 KB
ITSM Введение ИТ Сервис-менеджмент.rar 22.72 MB
itSMF - An Introductionary Overview of ITIL. Pocket Guide.rar 2.33 MB
ITSMF - IT Service Management - 2003.rar 5.9 MB
John_Wiley___Sons_-_Information_Technology_Outsourcing_Transactions_-_Process__Strategies__an.rar 5.92 MB
John_Wiley___Sons_-_Integrating_Service_Level_Agreements.Optimizing_Your_OSS_For_SLA.rar 6.2 MB
Kluwer - Project Management for Telecommunication Managers.pdf 11.42 MB
McGraw.Hill.IT.Auditing.Dec.2006.rar 3.05 MB
Mcgraw_Hill_Software_Project_Management_2nd_Edition.rar 15.89 MB
me-itil-sdp-helpdesk-smb.rar 148.11 KB
Microsoft_SMF_Guide.rar 9.89 MB
MOF.rar 10.43 MB
NSD.itsm.Kazan.rar 3.57 MB
O_Reilly_-_Essential_Microsoft_Operations_Manager.rar 5.63 MB
OGC_Books_lightweight.rar 19.83 MB
OGC_Prince2_3E_2002.rar 2.07 MB
OSSBIZ4%20Martin%20Huddleston%20and%20Nigel%20Phillips%20ver2.ppt 1.32 MB
Prentice_Hall_-_IT_Services_Costs__Metrics__Benchmarking_and_Marketing.rar 1.05 MB
Price - COBIT - ITIL - ISO 17799.pdf 1.68 MB
Price - COBIT - ITIL - ISO 17799.ppt 2.85 MB
Process_Modeling_and_Simulation_with_ITIL_Framework.rar 3.39 MB
PWC_-_CobiT_ITIL_and_ISO17799.How_to_use_them_in_conjunction.rar 509.87 KB
ReallyUsefulEbooks_0132425939_IBM.Press.Implementing.ITIL.Configuration.Management.Jan.2008.eBook-BBL.pdf 1.47 MB
Representative process flows.pdf 2.85 MB
Reversing Secrets of Reverse Engineering (Apr 2005).rar 3.86 MB
Service_Level_Management_SLA.rar 663.67 KB
Study Paper of China 27 June 2006_NEW.pdf 126.3 KB
survey10thcycle.pdf 1.01 MB
Syngress - Itpliance Using Cobit And Open Source Tools - Sarbanes Oxley.pdf 6.98 MB
Syngress_-_Sarbanes_Oxley_IT_Compliance_Using_COBIT_and_Open_Source_Tools_-_2005.rar 1.61 MB
T-REC-E.802-200702-I!!PDF-E.pdf 294.34 KB
T-REC-G.1000-200111-I!!PDF-E.pdf 100.62 KB
T-REC-M.3050-200405-I!Sup3!PDF-E.pdf 932.42 KB
T-REC-M.3050-200405-S!Sup1!PDF-E.pdf 1.28 MB
T-REC-M.3050-200405-S!Sup2!PDF-E.pdf 353.96 KB
T-REC-M.3050-200702-I!Sup2!PDF-E.pdf 287.79 KB
T-REC-M.3050-200702-I!Sup2!PDF-R.pdf 560.5 KB
T-REC-M.3050-200702-I!Sup4!PDF-E.pdf 1.37 MB
T-REC-M.3050.0-200407-S!!PDF-E.pdf 213.85 KB
T-REC-M.3050.1-200703-I!!PDF-E.pdf 939.71 KB
T-REC-M.3050.2-200703-I!!PDF-E.pdf 2.17 MB
telecom_management.pdf 184.85 KB
Telemanagement Forum NGOSS and eTOM.ppt 1.15 MB
The Itil Foundation Exam Study Guide 3rd Edition.doc 10.65 MB
The Official Introduction to the ITIL Service Lifecycle.PDF 6.14 MB
TMFC1859%20eTOM%20Overview.pdf 478.24 KB
us_bnet_telecompredictions_Jan08.pdf 733.78 KB
XWAVE - ITIL Overview.rar 236.45 KB
~uTorrentPartFile_1E22B3C7.dat 591.53 KB
Государственный стандарт РФ ГОСТ Р ИСО 9000-2001 'Системы менеджмента к.rar 82.94 KB
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